Contact Us

    Phillip Jarvis
    Membership Director
    Diana Hummel
    Mailing Address
    ISM Florida Gulf Coast
    PO BOX 17708
    Clearwater, FL 33762-9998

    Cancellation/Refund Policy

    Cancellation of any reservation for refund must occur in writing no later than 48 hours prior to the start time of the event. There will be a processing fee retained equal to 20% of the event fee to offset the administrative expense of issuing refunds. The refund (minus the 20% processing fee) will be processed within 30 days from receipt of the request. Please submit all refund requests via email to ISM Florida Gulf Coast considers a charge-back to be a broken service agreement and will not issue refunds past the established cancellation time (48 hours prior to start time of the event). Once an appeal is submitted and received, the Board of Directors will review the appeal for refund consideration. This policy is in effect for all events at the time of registration.

    Shipping Policy

    We do not ship any products.